Privacy policy

Thank you for visiting our website. This privacy policy tells you how Management-Ware Solutions uses personal information collected at this site. Please read it before using the site or submitting any personal information. By using the site, you accept the practices described here. These practices may change, but any changes will be posted and will apply going forward, not retroactively.

The privacy practices set out here are for this website only. If you follow links to other websites, please review the privacy policies posted there.

Collection of information

As a visitor, you can browse this site without providing any personal information. For some activities — such as opening a support ticket, requesting a download or contacting us — we may ask you to provide details by submitting a form. It is completely optional to engage in those activities. The information we ask for may include your first and last name, mailing address, e-mail address, company, job title, and telephone number. When you purchase a product, payment is handled by our shop; we do not store your full payment card details on this site.

When you use the site, we (or trusted providers acting on our behalf) may also collect technical information such as browser type, operating system and the IP address of your computer, to operate the site and measure traffic. We do not match this technical information with your personal information except where you have expressly consented. If you submit personal information to us, you understand it may be stored and processed in Canada, where Management-Ware Solutions maintains its offices. Any vendors who process data on our behalf are bound by contract not to use it for their own purposes.

Cookies and tracking technology

You can browse this site without revealing your identity. To improve the site, we and our providers use cookies — small pieces of data stored by your browser and readable only by the server that set them. Cookies cannot run as code or carry viruses. Most browsers accept cookies by default; you can set yours to notify you or to refuse them, though some pages may then not work.

We use analytics (including Google) to understand how the site and our software pages are used so we can improve them. Aside from IP addresses, our analytics and advertising providers do not receive personally identifiable information from us, and each is subject to its own privacy policy.

Distribution of information

We may share information with government agencies or other companies assisting us in fraud prevention or investigation, when permitted or required by law, to protect against actual or potential fraud, or to investigate fraud that has already taken place. This information is not provided to those companies for marketing purposes. We do not sell your personal information.

Commitment to data security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors who have agreed to keep it confidential have access to it. Every email and newsletter we send includes a way to opt out of further mailings.

Your choices and rights

You can unsubscribe from our mailings at any time using the link in any message, and you may ask us to access, correct or delete the personal information we hold about you. To make a request, contact us using the details below.

Privacy contact information

If you have any questions, concerns or comments about this privacy policy, contact us:

Management-Ware Solutions
230 Henri-Bourassa E., Suite 205, Montreal (Quebec) H3L 1B8, Canada
Telephone: +1 514-381-7722 — Toll free 1-866-681-7722 (Canada & USA)
E-mail: info@management-ware.com — Contact us

We reserve the right to make changes to this policy. Any changes will be posted on this page.